Terms of Service

1. Acceptance of Terms

By accessing or using the CaféMedia MTL platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the platform. These Terms constitute a binding agreement between you ("you" or "Advertiser") and CaféMedia MTL ("we", "us", or "the Company"), a platform operated under the laws of Quebec, Canada.

2. Services Description

CaféMedia MTL operates a café tabletop advertising marketplace connecting brands ("Advertisers") with independent café owners ("Hosts"). We facilitate brand verification, placement booking, payment splitting, and photo-proof verification between Advertisers and Hosts. The Advertiser provides the physical tabletop assets (coasters, placards) and arranges their delivery to the café. The Host places and maintains those assets on its tables and submits the photo proof described in these Terms. The Company does not itself manufacture, deliver, or install physical advertising materials.

3. Advertiser Obligations

By purchasing placements through CaféMedia MTL, Advertisers agree to:

• Ensure all advertising content is accurate, lawful, and free from deceptive practices.
• Provide print-ready artwork and deliver the physical tabletop assets to each booked café.
• Comply with all applicable advertising standards in Québec and Canada.
• Respect each Host's right to approve or decline a campaign before it goes live.

Failure to comply may result in removal from the platform without refund.

4. Host (Café) Obligations

By accepting a campaign through CaféMedia MTL, Hosts agree to:

• Place the Advertiser's tabletop assets on all active customer tables, and keep them displayed at all times throughout the full 30-day campaign period.
• Keep the assets clean, visible, and undamaged, and not cover, remove, or relocate them for the duration of the campaign.
• Submit photo proof of the placement each week through the platform, so the Advertiser can confirm the placement is live. Photo proof is required for payouts to be released.
• Approve or decline each campaign before it begins; once accepted, honor the placement for the full period.
• Maintain accurate café information and complete Stripe Connect onboarding in order to receive payouts.
• Notify the Company promptly of any temporary closure, renovation, or change of ownership that affects an active campaign.

A Host who removes the assets early, fails to obtain approval for the required photo proof, or otherwise does not maintain the placement may have the second half of the payout withheld in full, and may be removed from the network.

5. Payment Terms

Advertisers pay a monthly subscription of $199 (or $1,990 per year) for access to the café network, plus a placement fee of $500 to $1,500 per café for each 30-day campaign, depending on the café. Payments are processed via Stripe. Of each placement fee, 80% goes to the Host café and 20% is retained by CaféMedia MTL as a platform fee. The Host's share is paid in two parts. The first half is released when the café's first weekly photo proof is APPROVED, not at booking and not on submission. The second half is released at completion only if every required weekly photo proof has been APPROVED; if any required week is missing an approved proof, the entire second half is withheld. There is no partial or per-week payment. Booking a campaign saves the Advertiser's card without charging it. The placement fee for a café, plus applicable taxes, is charged when the first photo proof of the placement at that café is approved. If that charge fails because of the Advertiser's payment method or billing details (for example, a declined card or a missing billing address), the campaign at that café is paused for up to 14 days. If it is still unpaid after 14 days, the campaign is closed, the placement fee plus applicable taxes remains due, and the Advertiser cannot book a new campaign until it is paid. If a café declines or does not reply in time, nothing is charged for that café. Fees are not refunded, except as follows. If a café does not have every required weekly photo proof approved within 60 days of the start date shown for that café's campaign, not counting any time the campaign was paused, the Company refunds the Advertiser the withheld second half: 40% of that café's placement fee, plus the taxes charged on that amount. This refund applies only if the placement fee was charged and the second half was not paid to the café. It does not apply to a campaign closed because the Advertiser's payment failed. If the Advertiser's bank reverses the payment for a café (a chargeback), no refund is due for that café. However, when one payment covered several cafés, the refund for a café that did not deliver is limited to what remains of that payment after the chargeback, any refund already made from it, and the amounts already paid to cafés from it. The Company may also issue a refund if it determines that a technical failure prevented delivery.

6. Cancellation

Advertisers may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period. There is no pro-rata refund for partial months. Placement campaigns already scheduled are subject to the terms agreed upon at booking.

7. Limitation of Liability

To the maximum extent permitted by law, CaféMedia MTL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the platform or services. Our total liability in any dispute shall not exceed the total fees paid by you in the three (3) months preceding the claim.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein. The parties irrevocably agree that any dispute shall be brought exclusively before the courts of the judicial district of Montréal, Québec, Canada.

9. Contact

For questions regarding these Terms, contact us at legal@cafemedia-mtl.com or by phone at (438) 815-9645.